How and when will the monthly free $10 gift card work?
20,000 points will be automatically deposited into your account on the 10th of every month. You can use these points to redeem a $10 gift card.
How to earn points through product reviews?
Earn 30,000 points by submitting a product review on our website following a purchase. An invitation to complete a review will be emailed to you one day following your purchase. Please ensure you are providing the email address associated with your Loyalty Program membership in order to receive your points.
Please note that only product reviews on our website, completed through your purchasing email, will be eligible for points. Reviews made on Google, although greatly appreciated, are NOT eligible for loyalty program points at this time.
Can I use the free reward with other offers?
Rewards cannot be combined with any other offers. Only 1 reward can be applied to each order.
I accidentally spent my points on the wrong reward, can I undo and get my points back?
If you accidentally redeemed, but have not used the reward, you can contact support and we will refund your points.
Will my points expire? What about my rewards?
Your points will expire after 1 year of inactivity. Be sure to spend your points before they expire. Rewards that have already been redeemed will not expire.
I shared my referral link to someone, but I did not get my points. How do I get them?
In order to receive your points, the person you provided the referral link to must complete an order. If you have completed an order, but you still have not received your points, contact support and we can add the points to your account.
It's my birthday today, why didn't I get my points?
There is a 30-day period after setting your birthday where point will not be distributed. Additionally, upon receiving points for your birthday, the next time points are rewarded will be after 12 months.