Shipping Guarantee

Their products are amazing and the customer service is stellar!

Good for peace of mind.

Very useful feature, best to choose ot than not, just on case

Well worth it in case something goes wrong. So far nothing has, but it’s good to know that it’s there if needed. 👍

I haven't had to call on this yet - FWP's Fulfilment Centre does a great job and uses Royal Mail, so things tend not to get lost - however it's great to know it's there if you need it.

I'm trying to return an item. And for 3 days no one is responding to me.
The communication is fast and quick when you try to buy, but when I want to return something, no one is responding, although I've tried emailing, collecting through the contract us forms and every possible way when through Shopify